Important FAQs and Things to Know

Hey you! Thanks for stopping by to support Self-Care shop: Natureal Essentials! Before use, here are a few disclaimers:

The FDA has not evaluated the products. These products are not intended to diagnose, treat, cure or prevent any disease. The information above is a result of my research, experiences, opinion and results/testimony. I also use every product myself on myself and my own family. All products are handcrafted and made out of LOVE.

ALL products have are used/tested by the maker, friends, family, and customers and are made with love and are in mind. Handmade products have all ingredients listed underneath product description. However, its always good and highly recommended to do a sample test before use in case of allergies. Especially for lip products. Please be mindful of your use of purchases if you have any allergies or skin sensitivity. 

- Please send email with any inquiries, questions or comments not specified on the website to: naturealessentialsnyc@gmail.com 

- No refunds or exchanges unless product arrives defected upon receiving. If this is an issue, please dont hesitate to send an image and description of issue as soon as you can via email. Also, understand that all the products are natural and made in different batches.

SHIPPING: Orders can take up to 5-7 days to be processed before shipped out. During sales, orders are processed and shipped after sale ends especially during times where sale is held across multiple days. Due to COVID-19, there most likely will be a few more days of delays. COVID-19 pandemic, purchases can take up to 2 weeks before delivery due to new restrictions in supply and shipping. All products are also produced in batches. Please be patient beautiful people and please understand this is a small "one woman show" business; working as fast as possible to get you your goodies. 

- Once product is shipped, Natureal Essentials is no longer responsible for it, as it has been passed on to USPS for shipping and delivery. You will recieve an email to follow up with shipping / tracking info. Please expect your packages to arrive within 3 days or less after your emailed shipping notification if there are no COVID delays/ USPS shipping delays.

-Confidentiality: Your personal information will never be shared with anyone or any unnecessary 3rd parties and is only needed for order and shipping purposes. 

This disclaimer acts as the explicit waiver for any liability of myself as a shop owner, and as a wellness advocate for the Natureal Essentials brand I am affiliated with.